Gentrack Support

Events Reference


The Events API allows you to build workflows that respond to activities that have occurred in your core product. Tell us which events you are interested in, where to send them, and we will ensure they get there.

The Events API complements the Web APIs but provide separate functionality.

Example scenarioWhich API?
Lookup a customer by numberWeb API
Download a bill imageWeb API
Enter a meter readingWeb API
Notification of bill acceptanceEvent API
Notification of meter point supply registrationEvent API

Note the above scenarios are examples only and may or may not exist in the actual APIs. Please consult the documentation for supported APIs.

The key difference between the two APIs is that:

  • Web APIs is for external applications to request information or activity
  • Events API is for external applications to receive notifications of activity
    • Much of this activity will not have been requested via the Web API

Universal Events API

Native Events API

Last updated on 20 Apr 2021